FAQs

What will I be asked to sign and what information will I need to provide?
You will be asked to sign a lease agreement providing us with your basic contact information and a copy of your Driver’s License or state-issued ID. If you are storing a vehicle, boat, or RV, you will need to provide a copy of the registration.

What size unit do I need?
There are specific methods for measuring your unit needs. Additional sizes and prices are available. Please call us for more details!

I’m planning on a long-term stay. Is there a discount if I pay in advance?
Yes. An advanced payment of 12 months receives a 6% discount. This applies to all units, no matter the size or cost.

What will my charges be on signing a contract?
1 full month’s rent & a refundable security deposit - your 2nd month’s rent will be prorated.

Are locks included?
No. You will need to provide your own lock. For your convenience, we sell one of the highest quality disc locks available. You lock it up; you keep the key. All units must be locked at all times. Daily lock checks are done.

What are my options for paying my monthly bill?
Red Mountain Storage gives you several options to make your monthly payment. Free of charge, we will be happy to email you all notices and monthly reminders.

• We accept cash, checks, money orders, cashiers checks and most credit cards.
• Most convenient is AutoPay. We can automatically charge your Mastercard, Visa, American Express, or Discover
  on the first of the month.

How do I access my unit and what kind of security is there?
We have computerized access pads at all the gates. You will be assigned your own access code on move in. Video cameras are located throughout the facility with direct links into the office. Our professional Resident Managers are on site for any assistance you might need.

What can I store?
Almost anything: household goods, office files, RV’s, boats, vehicles, motorcycles, furniture, retail inventory, holiday decorations, etc.

When I move out, will any remaining rent be refunded?
Yes. Move outs on or before the 5th of the month will be prorated. Moveouts after the 5th will pay a full month’s rent.